All Systems Operational

Uptime over the past 90 days. View historical uptime.
Builder Operational
90 days ago
99.97 % uptime
Today
API Operational
90 days ago
99.99 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
Google Cloud Platform Google Kubernetes Engine Operational
BigCommerce API & Webhooks Operational
BigCommerce Checkout & Payment Processing Operational
BigCommerce Control Panel Operational
BigCommerce Storefront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 22, 2026

No incidents reported today.

May 21, 2026

No incidents reported.

May 20, 2026
Increase in API error rate
Resolved - This incident has been resolved.
May 20, 08:58 UTC
Update - We had a large spike in traffic, which caused brief saturation of our Redis instance and database. We then identified a hole in our rate limiting (which has now been patched).

A blog post will follow. Thank you for your patience!
May 20, 08:57 UTC
Investigating - We are currently investigating this issue.
May 20, 06:50 UTC
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

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